We use maintenance windows whenever a change, bug fix, or essential maintenance requires some downtime to roll out to the Agtuary Platform. Maintenance windows occur daily between 9 pm and 7 am AEST. We aim to keep total weekly downtime to less than 15 minutes, and we only use the maintenance windows when downtime can’t be avoided. Many changes require no downtime and are rolled out in accordance with your release track.
How we communicate maintenance windows
Regular maintenance windows: We won't send maintenance notifications unless we need to deviate from the regular schedule.
Other types of maintenance: For other required maintenance, like urgent fixes, we'll notify you and other administrators via in-app message.